Effective Date: 09/01/2021
Last Updated: 10/25/2025
Auto Spa of Hilton Head (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage with our services.
Information We Collect
A. Personal Information
When you contact us, request a quote, or schedule a service, we may collect:
• Name
• Phone number
• Email address
• Vehicle details (make, model, year, etc.)
• Service preferences or inquiries
B. Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Device information
• Pages you visit and time spent on each page
• Referring website or search term
This data helps us improve our website performance and marketing effectiveness.
C. Cookies and Tracking
We may use cookies, pixels, and similar technologies (such as Facebook Pixel or Google Analytics) to understand user behavior, measure ad performance, and enhance your browsing experience. You can disable cookies in your browser settings at any time.
How We Use Your Information
We use your information to:
• Respond to inquiries and provide quotes
• Schedule and manage appointments
• Improve our website, services, and customer experience
• Send promotional materials, offers, or service updates (if you opt in)
• Comply with legal and regulatory requirements
How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following cases:
• With trusted third-party service providers who help us operate our website, marketing, or business systems
• When required by law or to protect our rights and property
• In connection with a business transfer, such as a merger or sale of assets
All third-party partners are required to handle your information in compliance with this Privacy Policy.
Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to:
• Access, update, or delete your personal information
• Opt out of promotional emails or texts at any time
• Disable cookies through your browser settings
To make a request, contact us using the information below.
Third-Party Links
Our website or social media pages may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not directed toward children under 16, and we do not knowingly collect personal information from them.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
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